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Nature Hills Nursery - Fraudulent business practice

Accepted my order when they have no inventory. They immediately charged to my credit card. Feeding me same lies for 3 months and when I’m fed up and ask for a refund, they demand to charge 10% for cancellation and hold for 10 more business days, 11 business days and still no refund. Don’t ever buy from these frauds and scammers.
Company wrote 0 private or public responses to the review from Sep 18.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
#1359578
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Nature Hills Nursery - They're sorry at best

Ordered 2 trees. one lived & they said wait for 2 months & maybe other would survive. It didnt & they offered 1/2 original price. So don't believe any of there BS about warranties
Company wrote 0 public responses to the review from Jun 27.
#1290246
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Nature Hills Nursery - Horrible company. Purchase elsewhere

I was sold a dead, unviable tree. Customer service is horrible. They made no effort to make things right. Instead, they are looking to profit from my bad experience. This business should be shut down. Please save yourself the aggravation.
Company wrote 0 private or public responses to the review from Jun 18.
#1282675
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The first red maple that showed up was broken in two. They did send another which wasn't broken, but all of the green leaves on the tree had dropped in the box. I suspected the tree was severely stressed during shipping, but I went ahead and planted it (fall 2017). At...
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Company wrote 0 private or public responses to the review from May 24.
1.0
I didn't like
  • Customer service
  • Quality
#1263754
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I oredered on feb 25th and recieved half of my order. I then waited and finally contacted them at the end of April. They said the order was shipping in the next week. Waited and called on may 14th and told items would be shipping that week. Contacted them today and...
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Company wrote 0 private or public responses to the review from May 21.
DrabPanther
DrabPanther

Did a partial didputexwith credit card company. They refunded unshipped charges at that time.

1.5
#1261130
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I ordered from nature Hills Nursery two trees one of which died and after a while they agreed to give me a credit for that item. They refuse to pay for shipping the second item so they want to charge me $20 to ship a new item when it wasn't my fault that the first one...
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Company wrote 0 public responses to the review from Feb 14.
2.2
#1189732
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Nature Hills Nursery scams customers
NHN sent me a dead tree. I wasted 3 months on planting a dead three. NHN is not giving my money back! Nature Hills Nursery (NHN) is an online nursery operation with thousands of negative reviews and complaints on local / state BBB, Yelp, consumer affairs, and other...
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Company wrote 0 public responses to the review from Sep 17, 2017.
1.4
#1102108
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Nature Hills Nursery is the worst company I have ever dealt with. I placed an order about one month ago. They refused to provide shipping info other that "Our growers say weather conditions do not permit shipping right now" I am still waiting. I tried to cancel the...
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Company wrote 0 public responses to the review from Jul 05, 2017.
1.0
#1070150
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I purchased two butterfly shrubs on May 31. By the time they arrived to my house on June 6 they were bare. One had some blooms, but was mostly bare. The other shrub was completely bare and the pot it was delivered in was crushed on one side. I contacted Nature Hills...
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Company wrote 0 private or public responses to the review from Jun 27, 2017.
1.0
#1066640
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Contact Nature Hills Nursery

Mailing Address:
9910 N. 48th Street, Suite 200
Omaha, NE 68152
USA
Phone:
(888) 864-7663
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Purchased a tree.. paid..it arrived.. I planted it, dormant season..winter. When spring came and I still was not seeing any growth, I was told that I waited to long to alert them. WHAT? Winter there would be no growth. I was then told that I should have purchased the...
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Company wrote 0 private or public responses to the review from Nov 08, 2016.
1.0
#951691
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