Latest review first
Nature Hills Nursery - Fraudulent business practice
Accepted my order when they have no inventory. They immediately charged to my credit card. Feeding me same lies for 3 months and when I’m fed up and ask for a refund, they demand to charge 10% for cancellation and hold for 10 more business days, 11 business days and still no refund. Don’t ever buy from these frauds and scammers.
Company wrote 0 private or public responses to the review from Sep 18.
Nature Hills Nursery - They're sorry at best
Ordered 2 trees. one lived & they said wait for 2 months & maybe other would survive. It didnt & they offered 1/2 original price. So don't believe any of there BS about warranties
Company wrote 0 public responses to the review from Jun 27.
Nature Hills Nursery - Horrible company. Purchase elsewhere
I was sold a dead, unviable tree. Customer service is horrible. They made no effort to make things right. Instead, they are looking to profit from my bad experience. This business should be shut down. Please save yourself the aggravation.
Company wrote 0 private or public responses to the review from Jun 18.
The first red maple that showed up was broken in two. They did send another which wasn't broken, but all of the green leaves on the tree had dropped in the box. I suspected the tree was severely stressed during shipping, but I went ahead and planted it (fall 2017). At...Read more
Company wrote 0 private or public responses to the review from May 24.
I didn't like
- Customer service
I oredered on feb 25th and recieved half of my order. I then waited and finally contacted them at the end of April. They said the order was shipping in the next week. Waited and called on may 14th and told items would be shipping that week. Contacted them today and...Read more
Company wrote 0 private or public responses to the review from May 21.
I ordered from nature Hills Nursery two trees one of which died and after a while they agreed to give me a credit for that item. They refuse to pay for shipping the second item so they want to charge me $20 to ship a new item when it wasn't my fault that the first one...Read more
Company wrote 0 public responses to the review from Feb 14.
NHN sent me a dead tree. I wasted 3 months on planting a dead three. NHN is not giving my money back! Nature Hills Nursery (NHN) is an online nursery operation with thousands of negative reviews and complaints on local / state BBB, Yelp, consumer affairs, and other...Read more
Company wrote 0 public responses to the review from Sep 17, 2017.
Nature Hills Nursery is the worst company I have ever dealt with. I placed an order about one month ago. They refused to provide shipping info other that "Our growers say weather conditions do not permit shipping right now" I am still waiting. I tried to cancel the...Read more
Company wrote 0 public responses to the review from Jul 05, 2017.
I purchased two butterfly shrubs on May 31. By the time they arrived to my house on June 6 they were bare. One had some blooms, but was mostly bare. The other shrub was completely bare and the pot it was delivered in was crushed on one side. I contacted Nature Hills...Read more
Company wrote 0 private or public responses to the review from Jun 27, 2017.
Purchased a tree.. paid..it arrived.. I planted it, dormant season..winter. When spring came and I still was not seeing any growth, I was told that I waited to long to alert them. WHAT? Winter there would be no growth. I was then told that I should have purchased the...Read more
Company wrote 0 private or public responses to the review from Nov 08, 2016.
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